FAQ

FAQ2023-06-21T11:07:16+00:00
What is Global Solutions?2023-06-21T11:04:15+00:00

Global Solutions is the most comfortable service with adaptive tools and a smooth design presented to bring you an amazing shopping experience. It’s our job to bring you three-level fraud protection to exclude any online fraud, according to the standard of PCI DSS level 1. Create your own page for payments to start working with transactions. The rest we guarantee.

What is the list of countries I am able to get payments from?2023-06-21T11:04:47+00:00

Global Solutions will bring you worldwide payments.

If your chosen countries are in Europe, please write to our customer service at [email protected] and get through the details. We are able to add a new country if needed. 

What businesses does Global Solutions work with?2023-06-21T11:08:38+00:00

Global Solutions company works through sellers with goods or services online. Those are e-stores, marketplaces, delivery services, ticket offices, educational platforms, and a couple of microcredit organizations on our clients’ list. No illegal products or services are accepted.

Do Global Solutions have mandatory requirements for online merchants?2023-06-21T11:08:58+00:00

Everyone from our list goes through a verification procedure. We check them with legal standards and payment system regulations. Use our specific checklist to see if you can be our customer.

What are your support team’s working hours?2023-06-21T11:09:17+00:00

We provide 24/7 support for our working friends. Please, make sure to use online chat or fill out the form.

I want to accept payments with Global Solutions. What should I start with?2023-06-21T11:17:28+00:00

Quickly register on the Global Solutions website. Get through moderation and blend in. Once it will be done, you’ll get access to the key settings and functions. Start your first project right there.  

Our customer service is always there to go through all the steps with you. Write them a letter at [email protected] once you started.

How soon can I start accepting payments?2023-06-21T11:18:12+00:00

Global Solutions team will get to work with your profile immediately. The inner integration will probably take a couple of days to several weeks, based on your occupation and needs.

How can I integrate Global Solutions into my website?2023-06-21T11:18:29+00:00

Choose one among two options: use an API or ready-made CMS plugins.

How much will I pay when using your service?2023-06-21T11:19:03+00:00

We don’t have a monthly payment in Global Solutions. You pay a fixed percentage per transaction worked through our program. Numbers are not stable and depend on the chosen pricing plan and payment methods. Some specifications aren’t included in the standard package, only via extra payment. More info about our pricing and additional services is on the pricing plans webpage.

Will I pay more when adding several business projects to the Global Solutions system?2023-06-21T11:19:22+00:00

You will pay a percentage per transaction, not per business.

What currencies does Global Solutions support?2023-06-21T11:19:57+00:00
  • Euro (EUR)
  • Dollar (USD)
  • Ukrainian hryvnia (UAH)

Want to add new currencies? Please contact us at [email protected].

What payment methods does Global Solutions provide?2023-06-21T11:20:12+00:00

Use bank cards, Google Pay, Apple Pay, Masterpass, and VisaCheckout.

How long does it take to withdraw funds?2023-06-21T11:20:31+00:00

The funds’ withdrawal will take around 2 business days. Just send us a request at any time you need it.

I already work with Global Solutions, but I’d like to add more payment methods. How can I do that?2023-06-21T11:21:01+00:00

Please contact us at [email protected] and let us know about anything you want to add or get rid of in your pricing plan. We are ready to help you out.

Can I tailor the payment form to the design of my website?2023-06-21T11:21:45+00:00

Of course, you can add it on the checkout page. Put on your logo and favicon it, and choose your favorite color for the button and animation style.

Does Global Solutions offer one-click payments?2023-06-21T11:22:05+00:00

Definitely. Choose one of the following methods and get it done in a moment:

  • Google Pay
  • Apple Pay
  • Masterpass by Mastercard
  • Visa Checkout
Do you have any solutions to accept recurring payments?2023-06-21T11:22:23+00:00

Yes, you can charge your customers automatically with us.

Do you have any additional features for businesses?2023-06-21T11:23:24+00:00

Yes, obviously. Those are:

  • Payments on rapid
  • Cloud-based fraud-protection
  • White Label PSP to accept
  • Financial operations (your brand)
  • Legal support
  • Pre PCI DSS training
  • Certification
  • IT team support from the beginning of making a new project to the upgrade of existing ones

Please contact us at [email protected] for more info.

Is Global Solutions compliant with PCI DSS?2023-06-21T11:24:13+00:00

The standard of website protection that we use is the strictest one. It is a three-level fraud-protection system, as the most solid standard of PCI DSS level 1 declares. We are in charge, so we would immediately block any unusual activity with your bank card payments.

The protection of your data, and financial details, is among our priorities.

How does Global Solutions ensure anti-fraud protection for both merchants and buyers?2023-06-21T11:24:31+00:00

Global Solutions team created our program based on the best anti-fraud system specifications. This would help us to get to any criminal actions in your payment process with over 200 risk checks. We store and go through fraud patterns to block any fraudulent activities in the future.

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