General Information

Introduction

We highly appreciate your interest in our webpage and our online services.  We put the protection of our customers’ personal data on top of everything and use it only in the way our clients agreed. Our team created the following policy to make sure that you know everything about the work process with your personal data and what rights you get regarding this processing according to the Personal Information Protection Act (British Columbia) – “PIPA BC” and other data protection laws.

Controller

We, the GLOBAL SOLUTIONS INC. are the controller according to the PIPA BC, and we are in control of the data processing explained herein.

Person responsible for personal data protection

You can contact our Data Protection Officer at any time by using the following contact details: e-mail: [email protected].

Processing of Personal Data during Your Use of Our Website

Every time you check our webpage and/or use our online services, this activity will be logged. The IP address you use now, the date and time, the browser name and type, and the operating system of your gadget, the pages accessed may be registered too. We collect this information to optimize our website and make it better and easier to use, as well as our online services. This entire process is legally based on legitimate interest, as it is in our legitimate interest to protect our webpage and to create a better quality of our services. Moreover, your personal information is only stored if you approve it and bring it to us on your own account, e.g. as part of a registration, a survey, an online application or for an online purchase (performance of a contract). We have done a lot and extra-checked everything to make sure that the information we get as you register is decently protected.

Contact Form

Find the contact form on our website with the following links:

  • https://global-solutions.io/anti-fraud-system/#getContactForm
  • https://global-solutions.io/internet-acquiring/#getContactForm
  • https://global-solutions.io/ecommerce/#getContactForm
  • https://global-solutions.io/apple-pay/#getContactForm
  • https://global-solutions.io/google-pay/#getContactForm
  • https://global-solutions.io/pricing-plans/#getContactForm
  • https://global-solutions.io/support/

Once we get your personal information, it will be processed by our system to help you and answer any of your requests in the future. It is automatically taken as your approval to process all the data we get after you finish filling in and submitting the contact form.

Cookies

We are using “cookies” on our webpage, so we can enable some special functions and interesting utilities for you on different pages. The definition of “cookies” is that those are mini text files that are kept on your terminal gadget. There are some of the cookies we use during your session, but delete them once you close your browser. The memorized cookies that weren’t deleted remain on your device and let us and our partner recognize you and your needs during your next session. You can definitely put your browser in such a setup where you decide individually about what to accept or what to decline in “cookies”. For further information, find a help function in a browser you use. If you haven’t accepted cookies on our webpage, some of the options and functionality may be limited.

Data Recipients

Our company leaves it to us that we may use third-party service providers to work with your personal info. The companies and services we use for this may be located in countries within and outside Canada and British Columbia. It is our duty to make sure that these services process personal data in accordance with British Columbia data protection legislation to arrange the maximum data protection level, especially if the personal data of our clients are transferred into a country outside the British Columbia. The transferring process in not an open one, unless it is obliged to do so by law. For further information about this sphere of interest, please contact our team member responsible for personal data protection.

Retention Period

The personal information we receive from you through our website forms will only be stored until the reason we used it has been accomplished. The purpose of doing so you have already seen above. According to commercial and tax law the retention period must be observed, the storage period for certain data can be up to 3 years. The storage period can still be modified due to our legal interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).

Your Rights

Please contact our team member responsible for personal data protection at any time with notification, as everything we do is possible only with the use of your rights. You can find his/her’s contact information above in Section 1. These rights are the following:

  • The right to collect information about the data processing and to get a copy of the processed data;
  • The right to request a correction of the wrong or incorrect data or the completion of incomplete data;
  • The right to request the removal of personal data;
  • The right to demand the restriction of the data processing;
  • The right to receive the personal data concerning the data subject in a structured, commonly used and machine-readable format and to request the transmittance of these data to another controller;
  • The right to object to the data processing;
  • The right to withdraw a given consent at any time to stop a data processing that is based on your consent;
  • The right to file a complaint with the competent supervisory authority: Office of the Information & Privacy Commissioner for British Columbia

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